Copy of The Good Kitchen: How To Series (old)
The food system is complicated. Getting good food shouldn’t be. At TGK, we work to make your experience on our site as easy and intuitive as possible, so that ordering our meals is as simple as cooking them.
Even so, it’s always nice to have someone show you the lay of the land. In the videos below, we walk you through our site to answer your most frequently asked questions about placing an order, managing your subscription, or cancelling your plan.
We've collected a series of videos on "How To" do most anything on The Good Kitchen site. If you have further questions check out our FAQ page or reach out to us at info@thegoodkitchen.com.
JUMP TO: Order | Edit Order | Order Frequency | Skip a Week | Cancel
1. How to Place an Order
So you’re ready to give The Good Kitchen a shot? We’re excited to crank up the oven and get cookin’ on your new lifestyle. But first, you have to tell us what to cook. Here’s how to join team TGK:
- • Click the “Get Started” button right on our homepage
- • Tell us about yourself (in 30 seconds or less)! Let us know about your dietary preferences, lifestyle, and the number of meals you want per week.
- • Pick meals from your curated menu for us to deliver
- • Give us your digits (and delivery address, and so on)
- • Skip the grocery store on your drive home and be on the lookout for a package from us!
2. How to Edit an Upcoming Order
New menu, new you. You can edit your weekly meal selections any time before the ordering cutoff at 5pm EST on Thursdays.
- • Log in by clicking the link at the top of our homepage
- • On your dashboard, scroll down to “upcoming delivery” and click “edit”
- • Remove meals or explore other options to generate your perfect menu
- • Click “save selections” and you’re all set
- • Oops! Want to change your order after saving? Shoot us a message at info@thegoodkitchen.com
3. How to Edit Meal Number & Frequency
Have plans to treat a friend or family member to a special dinner? Or maybe you’ve been tasked with schmoozing a client at a lunch meeting? You can shave a couple meals off of your plan whenever you need to. On the flipside, if you want TGK to simplify more of your mealtimes, tack on extra breakfast, lunch, and dinner dishes to make time for things that are more fulfilling than grocery shopping. Whatever your reason, we make it easy to switch up your meal plan.
- • Log in by clicking the link at the top of our homepage
- • On your dashboard, scroll to “subscription plan” and click “edit”
- • Adjust your number of meals and frequency of delivery, saving your selections
- • Heads up: If you’ve already placed an order for the coming week, your changes will be processed on your next order
4. How to Skip a Delivery
We see you’re an adventurous world traveler who will be away from your kitchen hiking the Andes next week. What’s that? You’re just going to your sleepy hometown for the holidays? Well, the Andes can wait. And so can your subscription.
- • Log in by clicking the link at the top of our homepage
- • On your dashboard, scroll to “upcoming delivery” and click “edit”
- • Just click “skip” and you are GOOD to go!
- • But wait – remember to choose this option before our cutoff time of 5pm EST Thursday or your meals will already be in the oven, destined for your doorstep.
5. How to Cancel a Subscription
Bummer.
- • You know what to do: Log in by clicking the link at the top of our homepage
- • On your dashboard, scroll to “subscription plan” and click “edit”
- • Click “cancel your subscription
- • No one likes to get ghosted. If you have a moment to tell us why things aren’t working out between us, let us know by selecting an option for cancellation
- • Make it official by clicking “confirm”
- • Broken record, but...if you miss the cutoff time, you’ll get one more week of meals before your subscription is cancelled
Have questions about your subscription that aren’t answered here? Check out our FAQ page, and then reach out to us at info@thegoodkitchen.com to talk to a TGK team member so we can sort things out for you.
Still not convinced The Good Kitchen is the right solution for you?
Check out a few TGK reviews
